We highly recommend this tour service. We recently traveled to Big White for a ski vacation and due to excellent service on our last trip there we booked again with Discover Okanogan Tours. Our flight was delayed but a quick call to Richard was all it took. We were taking advantage of the shopping on route option but given our delayed flight into Kelowna that would have made a very late arrival to the mountain. Richard got us in touch with Dara at the Kelowna IGA and after a call to her with our grocery list as we waited for our Kelowna flight from Vancouver everything was waiting for us at the grocery store. Thanks to Cam for a great trip from Kelowna on the snowy night of February 13 th and to our driver ( I think his name was Tom) for bringing us back to the airport on the 20th. They were both so friendly and knowledgeable the trips both ways were interesting and went by quickly. We will always use this service when we travel from Ontario to Big White and will hopefully plan a summer wine tour with them at some point in the future.